This project presents an Integer Linear Programming (ILP) and Discrete Event Simulation model to optimize nurse workforce scheduling in a healthcare call centre. The model is implemented in Excel Solver and simulated in SIMUL8 to evaluate queue performance and nurse utilization.

Created multiple simulation models on SIMUL8 software for a theater company to modify number of staff members, starting times, kiosks, and guest arrivals in order to maximize the number of customers as well as maximize profits for the theater.

Enhancing the Manufacturing Efficiency: Simulation and Improvement of a Laptop Manufacturing Process