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24 changes: 12 additions & 12 deletions content/applications/productivity/whatsapp.rst
Original file line number Diff line number Diff line change
Expand Up @@ -56,8 +56,8 @@ number), then Odoo will open a group chat with all operators responsible for thi
`Magic Sheet - WhatsApp configuration [PDF]
<https://drive.google.com/drive/folders/1hHEYq6jxmqKGFOeM3UQ7vOfiF7KuGX5W>`_

WhatsApp configuration in a Meta
================================
WhatsApp configuration in Meta
==============================

A WhatsApp integration with Odoo uses a standard :abbr:`API (Application Programming Interface)`
connection, and is configured on Meta in the following steps:
Expand Down Expand Up @@ -206,8 +206,8 @@ test message.

.. note::
If the browser is not on the :guilabel:`Quickstart` page for WhatsApp, navigate to
`<https://developers.facebook.com/apps>`_ and click on the app that is being configured, (the
app name is `Odoo` if the instructions above were followed).
`<https://developers.facebook.com/apps>`_ and click on the app that is being configured, (the app
name is `Odoo` if the instructions above were followed).

Then, in the menu on the left-hand side of the page, click the :guilabel:`v (menu toggle)` icon
next to the :guilabel:`WhatsApp` section heading. A small menu will open, containing the
Expand Down Expand Up @@ -410,8 +410,8 @@ depending on the verification method chosen. Enter that verification code into t
:guilabel:`Verification code` field and click :guilabel:`Next` to finish.

.. warning::
If a payment method has not been added, this is necessary to proceed. `Visit Meta's
documentation on how to add a payment method in Meta's Business Manager
If a payment method has not been added, this is necessary to proceed. `Visit Meta's documentation
on how to add a payment method in Meta's Business Manager
<https://www.facebook.com/business/help/915454841921082?id=180505742745347>`_. This is part of
Meta's fraud detection system, in order to ensure that the account/company are real a payment
method is required to proceed.
Expand Down Expand Up @@ -460,6 +460,7 @@ permissions:
- `business_management`
- `whatsapp_business_messaging`
- `whatsapp_business_management`
- `whatsapp_business_manage_events`

When permissions are set, click :guilabel:`Generate token`. Copy the token value that populates on
the screen that follows.
Expand Down Expand Up @@ -548,10 +549,10 @@ action will apply to for this template.

.. tip::
These models can also be accessed in :ref:`developer mode <developer-mode>`. On a contact form
(or similar relevant form in Odoo), navigate to the model that is referenced, and hover over
any field name. A box of backend information will reveal itself with the specific Odoo
:guilabel:`Model` name in the backend. Search (using the front-end name) for this model in the
:guilabel:`Applies to` drop-down menu in the WhatsApp template.
(or similar relevant form in Odoo), navigate to the model that is referenced, and hover over any
field name. The backend information box displays the Odoo :guilabel:`Model` name. Search (using
the front-end name) for this model in the :guilabel:`Applies to` drop-down menu in the WhatsApp
template.

.. warning::
Often when changing the model or :guilabel:`Applies to` field, the :guilabel:`Phone Field` may
Expand Down Expand Up @@ -774,8 +775,7 @@ Enter the :guilabel:`Name` of the template and then select the :guilabel:`Langua
template.

.. note::
Multiple languages can be selected by typing the language names and selecting the other
languages as needed.
Multiple languages can be selected.

.. image:: whatsapp/template-config.png
:alt: Template configuration options listed, with Marketing, Utility, Name and Language
Expand Down