[issue]iOS - collect button sometimes can’t work

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QA can't 100% reproduce this issue.

It usually happens the first time user open the app and enter to prod page.

┆Issue is synchronized with this Asana task by Unito
┆Created By: Kenny Hung

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➤ Ethan Wu commented:

Kenny HungTammy Yang this is due to jwt token expiring. this issue will be resolved when we implement refresh token.

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➤ Kenny Hung commented:

Ethan Wu
Additional information:
On android phone, it almost happened every time. so that I even can't enter to checkout process.

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➤ Kenny Hung commented:

Ethan WuTammy Yang (cc Scott YanSherry Chung)
If we need to wait for Refresh JWT token every 5 minutes ( https://app.asana.com/0/1201016280880500/1202876471263327/f ) finished, then this issue could be fixed, I think we can't public app in 0829 sprint.

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➤ Tammy Yang commented:

Kenny Hung it doesn't make sense because JWT token will NOT expire until 5min.

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➤ Tammy Yang commented:

If you encounter issue EVERY time, that's not the token expiration issue.

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➤ Tammy Yang commented:

Please open another one for Android checkout button issue.
Also, you said: it almost happened every time

Can you please be more precise, is it "almost" every time (like 90% opportunity?) or "every time" (100% opportunity)

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➤ Kenny Hung commented:

Tammy Yang
On iOS, now after Ethan Wu's adjustment, it seems not display this popup.
On Android, for current test it happened every time.

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➤ Tammy Yang commented:

(That's my adjustment 😆, that's why I keep asking you to try again and want to clarify the situation

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➤ Tammy Yang commented:

Kenny Hung please paste the screenshot

The priority of error attachement

1. Precise log (if you have it)
2. Error message (if you have it)
3. Screenshot of the error message (if you have it)
4. Claap video (only when you don't have any of the 3 above, this is required)

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➤ Kenny Hung commented:

Thanks for help. and I open a new card for android.
[issue] android - collect button can’t work ( https://app.asana.com/0/1201016280880500/1202923491143036/f )

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➤ Tammy Yang commented:

Thanks! BTW
[issue]android (X)
[issue] android (O)