Payflo Pro Credit cards always Zero

[joebusby]

Using PHP Version 5.6.17-0+deb8u1 on OpenVZ deb 8 Several cores and 3GB memory

The cart reports Zero dollars on all transactions. I have looked at the configuration several times and can't seem to find anything there (help here maybe). PayPal support says:

Nothing in PayPal Manager would affect the information that Magento is
passing in. Basically what is happening is that Magento is sending the
amount as $0.00 for the credit card payments, but is sending the
correct amount information for Express Checkout.

I tried different users to no avail. Does anyone have this working? Ideas?

[asemenenko]

Hi @joebusby can you send a debug log for actions you tried to perform along with screenshots of configuration?

[joebusby]

Here is the debug showing the transaction amount as zero, config below

'request' =>
array (
'user' => '_',
'vendor' => 'compay_name',
'partner' => 'PayPal',
'pwd' => '_',
'verbosity' => 'HIGH',
'BNCODE' => 'Magento_Cart_Community',
'tender' => 'C',
'trxtype' => 'A',
'amt' => 0,
'createsecuretoken' => 'Y',
'securetokenid' => 'longnumberhere',
'returnurl' => 'https://mydomain.com/paypal/transparent/response/',
'errorurl' => 'https://mydomain.com/paypal/transparent/response/',
'cancelurl' => 'https://mydomain.com/paypal/transparent/cancel/',
'disablereceipt' => 'TRUE',
'silenttran' => 'TRUE',
'firstname' => 'Fred',
'lastname' => 'Farnsworth',
'street' => '123 AnyStreet',
'city' => 'AnyCity',
'state' => 'OH',
'zip' => '12345',
'country' => 'US',
'email' => NULL,
'shiptofirstname' => 'Fred',
'shiptolastname' => 'Farnsworth',
'shiptostreet' => '123 Anystreet',
'shiptocity' => 'AnyCity',
'shiptostate' => 'OH',
'shiptozip' => '12345',
'shiptocountry' => 'US',
),
'result' =>
array (
'result' => '0',
'securetoken' => 'token_here',
'securetokenid' => 'tokenID_here',
'respmsg' => 'Approved',
'result_code' => '0',
),
) {"is_exception":false} []
[2016-02-23 15:05:49] main.DEBUG: array (
) {"is_exception":false} []

[alena-marchenko]

Hi,

When you are using PayPal Payments Pro or Payflow Pro solution first request sent to PayPal intended for account verification. Account verification, also known as zero-amount authorizations, are used for verifying the validity of customer credit card information. You can find more information at PayPal documentation.

[joebusby]

Okay, but my business will not work if I never capture any transactions
and people see there transaction as "declined". So why am I submitting
only verification transactions? If I had Magento 2 set for this, you
would think PayPal express payments would also be zero. Is there a
setting somewhere I am missing? I have never seen these "verification" transactions in my account until using Magento 2, and they should not be there.

[joebusby]

Another conversation with PayPal support, and they think the issue I am having may be related to the DNS resolution and network configuration. I will update after this is explored.

[joebusby]

I went back to Paypal and they again stated that the transaction amount is working with paypal express but my Magento 2.0 server is sending Zero for the amount. PayPal can do nothing to fix this, so the problem is a Bug. Please re-open this.

Here is the incoming transaction for Paypal from my server:

user
paypal_gateway_api1.paypal.com
subject
PJSARGEAXMSVU
seller_acct_num
134567890123456
correlation_id
8e0645a3b09285
pymt_action
Authorization
actor_acct_num
0
amt
0.00
currency_code
USD
cc_last_4
xxxx
merchant_acct_num
13459851234562196
avs_result
Success
buyer_acct_num
12274864123456995
pymt_flow_id
12345678946
cc_trans_id
1234567890979
processor_response
pimp_rc
9296
txn_id
5012346y88859214C
DoDirectPaymentResponse
msgsubid
"BQ1PD08B2DAD"
timestamp
"2016-02-25T15:07:29Z"
correlationid
"8e0645a3bcc30"
ack
"SuccessWithWarning"
version
"115.0"
build
"18316154"
errorcode
10574
shortmessage
"Credit card verified."
longmessage
"This card authorization verification is not a payment transaction."
severitycode
"Warning"
errorparamid
""
errorparamvalue
""
amt
"0.00"
currencycode
"USD"
avscode
"Z"
cvv2match
"M"
transactionid
"123456789014C"

Paypal Transaction ID:
5123456789059214D
Card Balance Amount:
Account Number:
xxxx
Expiration Date:
03 / 2018
ABA Number:
Account Type:
SS Number:
DL Number:
Amount:
USD 0.00
CVV2:
Y
Transaction State:
0
Batch ID:
Time:
Feb 25, 2016 07:07:26 AM
Transaction Type:
Authorization
Tender:
MasterCard
Original Transaction ID:
Original State:
Result:
0
Authorization Response Text:
Response Message:
Approved
CVV2 Match:
Y
Authorization Code:
111111
AVS Street Match:
N
Error Code:
AVS ZIP Match:
Y
Recurring:
Customer Reference:
International AVS Indicator:
N
ACI Result:
Stock Keeping Unit(SKU):
Merchant Serv Num:
Merchant Desc:

[joebusby]

I set the default URLs in magento (mydomain.com)to match the DNS entry for the site and the problem still exists. When i go to http://mydomain.com the site is resolved from anywhere. It does not appear at this point to be DNS related, and that it works just fine with paypal express indicates that the problem is not a DNS problem.

[joebusby]

More info:

The site has been upgraded twice starting at 2.0.0, (now 2.0.2) the second time from the command line since the web mechanism would not work properly after one upgrade.

The sample data was loaded (mostly removed now) initially.

Not sure if that helps any. . .

[dkvashninbay]

Hi,
Please review Paypal Transparent Redirect integration detail and requirements, described in this document:
https://www.paypalobjects.com/webstatic/en_US/developer/docs/pdf/paypal_transparent_redirect.pdf
p.6-8 - Transparent Redirect description,
p. 10-11 - Merchant account requirements.

• review that you have enabled Reference transactions in your account.

As i reviewed your incoming transaction from Paypal and it has different format from what we expect in our integration.