Magento 2.3 Unable to Open Admin Panel for Design Configuration to Upload Logo

[jurpro]

After upgrade from Magento 2.2.7 to Magento 2.3.0, I unable open Global Design Configuration.

Preconditions (*)

I was upgraded my site from Magento Community Edition 2.2.7 to 2.3.0. It was succesfull and fine. But unfortunately, cannot open Global Design Configuration.

Steps to reproduce (*)

1. Open Admin Panel.
2. Chose "Content"
3. Chose "Design" ==> "Configuration"
4. After Design Configuration page loaded, then choose "Global" and click "Edit"

Expected result (*)

Ussually on Global Design Configuration, we can upload Logo, email logo, and icon for homepage.

Actual result (*)

It is freeze nothing happened. Only loading never ending. Even you refresh the page cannot succesfully loaded to show you some dialog for header, email or icon logo. Like this screenshot.

[magento-engcom-team]

Hi @jurpro. Thank you for your report.
To help us process this issue please make sure that you provided the following information:

• Summary of the issue
• Information on your environment
• Steps to reproduce
• Expected and actual results

Please make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce. To deploy vanilla Magento instance on our environment, please, add a comment to the issue:

@magento-engcom-team give me $VERSION instance

where $VERSION is version tags (starting from 2.2.0+) or develop branches (for example: 2.3-develop).
For more details, please, review the Magento Contributor Assistant documentation.

@jurpro do you confirm that you was able to reproduce the issue on vanilla Magento instance following steps to reproduce?

• yes
• no

[mahesh-rajawat]

@magento-engcom-team give me 2.3.0 instance

[magento-engcom-team]

Hi @maheshWebkul721. Thank you for your request. I'm working on Magento 2.3.0 instance for you

[magento-engcom-team]

Hi @maheshWebkul721, here is your Magento instance.
Admin access: https://i-19486-2-3-0.instances.magento-community.engineering/admin
Login: admin Password: 123123q
Instance will be terminated in up to 3 hours.

[magento-engcom-team]

Hi @maheshWebkul721. Thank you for working on this issue.
In order to make sure that issue has enough information and ready for development, please read and check the following instruction: 👇

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• 4. Verify that the issue is reproducible on 2.3-develop branch

  Details

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[mahesh-rajawat]

@jurpro issue can not reproduce on 2.3.0 instance.

[jurpro]

what do you mean? why this is closed without answer? I cannot open the Global Design Configuration to upload logo etc and then you closed this issue? what....

[mahesh-rajawat]

@jurpro i am reopening this issue, please check the same issue in 2.3-develop instance. You can ask @magento-engcom-team to provide you the Magento 2.3 instance.

[jurpro]

@magento-engcom-team give me 2.3.0 instance