There is no chance to recover password after MAGETWO-92989 change

[plodistov]

Preconditions (*)

1. installed php version 7.1.21
2. magento 2.2.6

Steps to reproduce

1. Sign in with any customer, to have a row in table customer_visitor
2. Sign out
3. Fill in the forget password form
4. Open link from the received email for password recovery
5. After submitting new password form, we're getting next error:

Warning: SessionHandler::destroy(): Parent session handler is not open in .{ROOT}/vendor/magento/framework/Session/SaveHandler.php on line 123

Expected result (*)

1. To have chance to change the password

Actual result (*)

1. The problem is with Session

   In the Magento\Customer\Model\AccountManagement::resetPassword()
   in first step called $this->sessionManager->destroy();
   where session is being session_destroy() (see Magento\Framework\Session\SessionManager::destroy())
   And before second step $this->destroyCustomerSessions($customer->getId());
   no one is $this->sessionManager->start(); anymore

[magento-engcom-team]

Hi @plodistov. Thank you for your report.
To help us process this issue please make sure that you provided the following information:

• Summary of the issue
• Information on your environment
• Steps to reproduce
• Expected and actual results

Please make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce. To deploy vanilla Magento instance on our environment, please, add a comment to the issue:

@magento-engcom-team give me $VERSION instance

where $VERSION is version tags (starting from 2.2.0+) or develop branches (for example: 2.3-develop).
For more details, please, review the Magento Contributor Assistant documentation.

@plodistov do you confirm that you was able to reproduce the issue on vanilla Magento instance following steps to reproduce?

• yes
• no

[plodistov]

@magento-engcom-team give me 2.2.6 instance

[magento-engcom-team]

Hi @plodistov. Thank you for your request. I'm working on Magento 2.2.6 instance for you

[magento-engcom-team]

Hi @plodistov, here is your Magento instance.
Admin access: http://34.228.235.121/i-19190-2-2-6//admin
Login: admin Password: 123123q
Instance will be terminated in up to 3 hours.

[magento-engcom-team]

Hi @engcom-backlog-nazar. Thank you for working on this issue.
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Hi @plodistov this was fixed in this PR -> #19026