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Magento 2 placeholders not working #19070

@GlobalOutsourcing

Description

@GlobalOutsourcing

Preconditions (*)

  1. Magento 2.2.6
  2. PHP 7.1
  3. Cpanel Centos 7
  4. Mysql

Steps to reproduce (*)

  1. Upload image placeholders in the backend of Magento Stores -> Settings -> Configuration - Catalog -> Catalog -> Product image holders
  2. Save config
  3. The image thumbnails that were uploaded are not showing in the configuration section
  4. Flush cache and reindex Magento 2, cleared cache of the browser in use
  5. Check the front end of the store, the result is that default placeholders still show and not the custom uploaded image placeholders
  6. The uploaded image placeholders exist in location: pub/media/catalog/product/placeholder/default

Meaning they were uploaded but for some reason, they are not showing in the backend configuration section and also the store frontend.

Expected result (*)

  1. Upload image placeholders in the backend of Magento Stores -> Settings -> Configuration - Catalog -> Catalog -> Product image holders
  2. Save config
  3. The image thumbnails that were uploaded should be displayed in the configuration section
  4. Check the front end of the store, custom uploaded placeholders show and default image placeholders have been replaced

Actual result (*)

  1. Custom uploaded placeholders thumbnails are not showing after uploading in Magento Stores -> Settings -> Configuration - Catalog -> Catalog -> Product image holders
  2. Custom uploaded placeholder images are not showing at the storefront end
  3. Custom uploaded placeholders are found in the location: pub/media/catalog/product/placeholder/default

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