Customer get unsubscribe to newsletter on password reset email request with Newsletter Need to Confirm Set to Yes on admin settings

[matin73]

Preconditions

1. Magento 2.2.4 and 2.2.5
2. PHP 7.0
   3.Open Admin Stores > Configuration > Customers > Newsletter > Need to Confirm Set to Yes and save.

Steps to reproduce

1. Go to Storefront.
2. Create customer account and "Sign in".
3. Go to "Newsletter Subscription" in account page.
4. Activate checkbox "General Subscription" , a confirmation request has been sent on email with link, dont click on this.
5. Sign out of customer and go to link "Sign In" click "Forgot Your Password" and fill field to reset password and press button "Reset My Password"
6. Check you email

Expected result

1. Customer should stay "Subscribes to newsletter".
2. Letter with "Set new password" button is present on email.

Actual result

1. Letter "You have been unsubscribed from the newsletter" on email.
2. Letter with "Set new password" button is present on email.

[magento-engcom-team]

Hi @matin73. Thank you for your report.
To help us process this issue please make sure that you provided the following information:

• Summary of the issue
• Information on your environment
• Steps to reproduce
• Expected and actual results

Please make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce. To deploy vanilla Magento instance on our environment, please, add a comment to the issue:

@magento-engcom-team give me {$VERSION} instance

where {$VERSION} is version tags (starting from 2.2.0+) or develop branches (2.2-develop +).
For more details, please, review the Magento Contributor Assistant documentation.

@matin73 do you confirm that you was able to reproduce the issue on vanilla Magento instance following steps to reproduce?

• yes
• no

[matin73]

@matin73 do you confirm that you was able to reproduce the issue on vanilla Magento instance following steps to reproduce?

x yes
no

@matin73 , thank you for your report.
We were not able to reproduce this issue by following the steps you provided. Please provide more detailed steps to reproduce or try to reproduce this issue on a clean installation or latest release.

Only 3 letter on email box is present and customer is not unsubscription.
See scrennshots

[matin73]

maybe it depends on some configuration. here is my setup

[matin73]

And maybe you have to make at least 1 order (at both systems customer made at least 1 order)

Edit: I created new customer without order - same problem.

[matin73]

I think unsubscribe email is sent, if customer has not confirmed newsletter subscription yet ...!?

[matin73]

I have testet in now once again. Steps to reproduce:

1. Intall Magento
2. Create customer account. Sign in and go to "Newsletter Subscription" in account.
3. Activate checkbox for newsletter subscription " General Subscription"
4. Now email "Newsletter subscription confirmation" is sent. Now do not click activation link in email.
5. Log out from account and click "Forgot you passwort" link and enter email
6. And now email "Newsletter unsubscription success" is automatically sent

The next thing ist following: This is very annoying because we importet 13.000 customer from old shop system. And all customer have to reset password because password could not be importet. So every customer gets FIRST another email that he has been SUBSCRIBED to newsletter and next email is that customer is unsubscribed. This is confusing customer becauser they do not want to get any newsletter!