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feat(sources): freshdesk as data source Integration #82

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ktan-wolf
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@ktan-wolf ktan-wolf commented Apr 23, 2025

Implements

  • Implement authentication with Freshdesk API
  • Fetch data from Freshdesk and transform it to our standard format
  • Add appropriate error handling and logging

Targeted Issue

source connection for Freshdesk source connection for Freshdesk #26


Summary by mrge

Added Freshdesk as a new data source, allowing users to connect their Freshdesk accounts and sync groups, tickets, and conversations.

  • New Features
    • OAuth2 authentication for Freshdesk.
    • Fetches and standardizes Freshdesk groups, tickets, and conversations.
    • Handles errors and logs integration activity.
    • Added Freshdesk icon to the frontend.

@orhanrauf
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Hi! We are currently working on a test framework that can test if implemented source integrations work for various cases. Once we have that in place, we will revisit this!

@orhanrauf orhanrauf added integration on hold We need to wait for other developments. labels Apr 27, 2025
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