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Identified an eror that is thrown to the user when teh enterprise Administrator is not a direct member of Enterprise Administrators groups in the on-premises AD.

When trying the operation the customer gets the error "The user provided is not a member of the Enterprise Administrators group".

Checking the Trace logs:

ActiveDirectoryProvider.IsUserGroupMember: membership not found - user is NOT a member of the group
[ERROR] DeviceHybridScpPage: User is not a member of the EnterpriseAdmins group: *******************

Identified an eror that is thrown to the user when teh enterprise Administrator is not a direct member of Enterprise Administrators groups in the on-premises AD. 

When trying the operation the customer gets the error "The user provided is not a member of the Enterprise Administrators group".
 
Checking the Trace logs: 
 
ActiveDirectoryProvider.IsUserGroupMember: membership not found - user is NOT a member of the group
[ERROR] DeviceHybridScpPage: User is not a member of the EnterpriseAdmins group: *******************
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@rodrigooliani : Thanks for your contribution! The author(s) and reviewer(s) have been notified to review your proposed change.

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Learn Build status updates of commit 3600c00:

✅ Validation status: passed

File Status Preview URL Details
docs/identity/devices/how-to-hybrid-join.md ✅Succeeded

For more details, please refer to the build report.

@v-dirichards v-dirichards requested a review from Copilot October 10, 2025 15:40
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Pull Request Overview

This PR adds a warning to the documentation about Enterprise Administrator membership requirements for hybrid join configuration. The update clarifies that the Enterprise Admin Account must be a direct member (not indirect) of the Enterprise Administrators group in on-premises Active Directory to avoid authentication errors.

  • Added a warning block explaining Enterprise Administrator direct membership requirement
  • Clarified the specific error message users encounter with indirect membership
  • Provides context for troubleshooting authentication failures during hybrid join setup

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> [!WARNING]
> The Enterprise Admin Account must be a direct member of the Enterprise Administrators in the on-premises Active Directory. Once the credential is provided, a process will begin to verify if the SID of the given user is a direct member of the Enterprise Administrators group. Indirect membership will trigger the error message: "The user provided is not a member of the Enterprise Administrators group."
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Copilot AI Oct 10, 2025

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Missing word 'group' after 'Enterprise Administrators' in the first sentence.

Suggested change
> The Enterprise Admin Account must be a direct member of the Enterprise Administrators in the on-premises Active Directory. Once the credential is provided, a process will begin to verify if the SID of the given user is a direct member of the Enterprise Administrators group. Indirect membership will trigger the error message: "The user provided is not a member of the Enterprise Administrators group."
> The Enterprise Admin Account must be a direct member of the Enterprise Administrators group in the on-premises Active Directory. Once the credential is provided, a process will begin to verify if the SID of the given user is a direct member of the Enterprise Administrators group. Indirect membership will trigger the error message: "The user provided is not a member of the Enterprise Administrators group."

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@OWinfreyATL

Can you review the proposed changes?

Important: When the changes are ready for publication, adding a #sign-off comment is the best way to signal that the PR is ready for the review team to merge.

#label:"aq-pr-triaged"
@MicrosoftDocs/public-repo-pr-review-team

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3 participants