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This pull request adds troubleshooting guidance for a new error scenario encountered when loading Agent pages in AI Foundry projects. The update provides a clear solution for connectivity issues with Cosmos DB, specifically addressing firewall and DNS configuration requirements.

Troubleshooting and error resolution:

  • Added a new troubleshooting section for the "Timeout of 60000ms exceeded" error when loading Agent pages, explaining that the issue is due to communication problems with Cosmos DB and providing steps to verify connectivity.
  • Included instructions to check firewall settings on the agents subnet, ensuring access to required FQDNs or adding the AzureActiveDirectory service tag for Managed Identity integration.

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@karpikpl : Thanks for your contribution! The author(s) and reviewer(s) have been notified to review your proposed change.

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Learn Build status updates of commit 504f544:

✅ Validation status: passed

File Status Preview URL Details
articles/ai-foundry/agents/how-to/virtual-networks.md ✅Succeeded

For more details, please refer to the build report.

@v-dirichards v-dirichards requested a review from Copilot October 28, 2025 15:34
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@aahill

Can you review the proposed changes?

Important: When the changes are ready for publication, adding a #sign-off comment is the best way to signal that the PR is ready for the review team to merge.

#label:"aq-pr-triaged"
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@prmerger-automator prmerger-automator bot added the aq-pr-triaged C+L Pull Request Review Team label label Oct 28, 2025
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Pull Request Overview

This PR adds troubleshooting guidance for a timeout error that occurs when loading Agent pages in AI Foundry projects. The error stems from connectivity issues between the AI Foundry project and Cosmos DB.

Key Changes:

  • Added a new troubleshooting entry for the "Timeout of 60000ms exceeded" error
  • Provided solution steps including verifying Cosmos DB connectivity and configuring firewall settings
  • Referenced the AzureActiveDirectory service tag and required FQDNs for Managed Identity integration




`""Timeout of 60000ms exceeded" error when loading the Agent pages in the AI Foundry project"`
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Copilot AI Oct 28, 2025

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Remove extra double quotes around the error message. The backticks should contain: \"Timeout of 60000ms exceeded\" error when loading the Agent pages in the AI Foundry project

Suggested change
`""Timeout of 60000ms exceeded" error when loading the Agent pages in the AI Foundry project"`
`"Timeout of 60000ms exceeded" error when loading the Agent pages in the AI Foundry project`

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Learn Build status updates of commit 235f6b1:

✅ Validation status: passed

File Status Preview URL Details
articles/ai-foundry/agents/how-to/virtual-networks.md ✅Succeeded

For more details, please refer to the build report.

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Learn Build status updates of commit 2406cf3:

✅ Validation status: passed

File Status Preview URL Details
articles/ai-foundry/agents/how-to/virtual-networks.md ✅Succeeded

For more details, please refer to the build report.

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4 participants