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IPDIncidents per day, a metric we track to reduce support casesIncidents per day, a metric we track to reduce support cases
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Quite a few support cases where the user forgot to install all npm dependencies, leading to errors like "Cannot find module". The fix was to redeploy after installing or updating dependencies
Another potential problem is where the user doesn't commit a package-lock.json to their repo and/or npm ci
and automatically gets their deps updated on every deployment.
Support cases from June 2023 - Sept 2023
Internal-only links:
User didn't have all npm deps:
- https://elixir.microsoft.com/case-review/2307060030002928
- https://elixir.microsoft.com/case-review/2309140010000292
- https://elixir.microsoft.com/case-review/2306190050000203
- https://elixir.microsoft.com/case-review/2306260010002413
- https://elixir.microsoft.com/case-review/2307040030001238
- https://elixir.microsoft.com/case-review/2307140030000381
User needed to update npm deps:
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IPDIncidents per day, a metric we track to reduce support casesIncidents per day, a metric we track to reduce support cases