|
| 1 | +=============== |
| 2 | +Customer credit |
| 3 | +=============== |
| 4 | + |
| 5 | +Odoo offers a way to provide customers with credit. This feature allows them to purchase items by |
| 6 | +incurring a debt toward the company while :ref:`settling this debt later <pos/settle_accounts>`, |
| 7 | +either directly through a POS transaction or by settling a generated invoice. |
| 8 | + |
| 9 | +Configuration |
| 10 | +============= |
| 11 | + |
| 12 | +To allow customers to pay on credit, |
| 13 | + |
| 14 | +#. :doc:`Create a payment method <../payment_methods>`. |
| 15 | +#. Tick the :guilabel:`Identify Customer` checkbox. |
| 16 | +#. Leave the :guilabel:`Journal` field empty. |
| 17 | + |
| 18 | +Default credit limit |
| 19 | +-------------------- |
| 20 | + |
| 21 | +To limit the maximum sales credit, |
| 22 | + |
| 23 | +#. Go to :menuselection:`Accounting --> Configuration --> Settings`. |
| 24 | +#. Scroll down to the :guilabel:`Customer Invoices` section. |
| 25 | +#. Tick the :guilabel:`Sales Credit Limit` checkbox. |
| 26 | +#. Enter the desired maximum amount in the :guilabel:`Default Credit Limit` field. |
| 27 | + |
| 28 | +When the cart value exceeds the defined maximum amount, or the customer has already contracted more |
| 29 | +than the maximum amount, a warning appears next to the customer's name. However, this warning does |
| 30 | +**not** prevent making the sale. |
| 31 | + |
| 32 | +Usage guidelines |
| 33 | +================ |
| 34 | + |
| 35 | +To make a sale on credit, add products to the cart, select a customer, and proceed to payment using |
| 36 | +the dedicated payment method. |
| 37 | + |
| 38 | +When you make a sale on credit, the following accounting entries are created: |
| 39 | + |
| 40 | +- A debit in Accounts Receivable. |
| 41 | +- A credit in the Income account. |
| 42 | + |
| 43 | +When you later settle the accounts (i.e., receive payment from the customer), the following |
| 44 | +accounting entries are created: |
| 45 | + |
| 46 | +- A debit in an Outstanding Account. |
| 47 | +- A credit in Accounts Receivable. |
| 48 | + |
| 49 | +.. note:: |
| 50 | + To ensure proper tracking and management of the customer's outstanding debt, generate an invoice |
| 51 | + for the order or activate the Accounting application. |
| 52 | + |
| 53 | +.. seealso:: |
| 54 | + :doc:`../../../finance/accounting/get_started/chart_of_accounts` |
| 55 | + |
| 56 | +Customer statements |
| 57 | +------------------- |
| 58 | + |
| 59 | +This amount is considered a debt until the customer pays it off. To know how much a customer owes. |
| 60 | +To open the customer statements report, |
| 61 | + |
| 62 | +#. Go to :menuselection:`Point of Sale --> Orders --> Customers`. |
| 63 | +#. Select a customer to open the form. |
| 64 | +#. Click :guilabel:`Customer Statements` on the top bar. There, you can see a report with all |
| 65 | + invoiced outstanding payments that need to be settled. |
| 66 | + |
| 67 | +.. warning:: |
| 68 | + If you did not generate an invoice for the order, the Customer Statements remains empty. |
| 69 | + |
| 70 | +Alternatively, from an open session, click :guilabel:`Customers` to open the list of customers. The |
| 71 | +total due amount is displayed right from their name. |
| 72 | + |
| 73 | +.. _pos/settle_accounts: |
| 74 | + |
| 75 | +Settle due accounts |
| 76 | +------------------- |
| 77 | + |
| 78 | +Settlement can be made by paying the generated invoice, but also from an open POS session. To do so, |
| 79 | + |
| 80 | +#. Click :guilabel:`Customers`. |
| 81 | +#. Click the :icon:`fa-bars` icon (:guilabel:`hamburger menu`) next to the desired customer. |
| 82 | +#. Select :guilabel:`Settle due accounts`. |
| 83 | +#. Choose the payment method. |
| 84 | +#. Click :guilabel:`Validate`. |
| 85 | + |
| 86 | +Then, click :guilabel:`Yes` to confirm the deposit of the payment received from the customer. |
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