[ADD] POS: customer credit as payment method

task-3090872

Author: LoredanaLrpz

content/applications/sales/point_of_sale/payment_methods.rst

@@ -29,5 +29,6 @@ under the :guilabel:`Payments` section.
 .. toctree::
    :titlesonly:
 
+   payment_methods/customer_credit
    payment_methods/qr_code_payment
    payment_methods/terminals

content/applications/sales/point_of_sale/payment_methods/customer_credit.rst

@@ -0,0 +1,86 @@
+===============
+Customer account
+===============
+
+The **Customer account** feature allows customers to use their account to make purchases. They can
+either deposit money directly onto their account for future purchases, or select their account as
+:ref:`payment method <../payment_methods>` to purchase items and incur a debt with the company,
+which can be :ref:`settled later <pos/settle_accounts>` either through a point-of-sale transaction
+or via an issued invoice.
+
+Configuration
+=============
+
+To allow customers to pay using their customer account, :doc:`create a payment method
+<../payment_methods>` and configure it as follows:
+
+#. Tick the :guilabel:`Identify Customer` checkbox.
+#. Keep the :guilabel:`Journal` field blank to use the customer's receivable account.
+#. Once configured, navigate to the :ref:`POS settings <configuration/settings>`.
+#. Add the payment method to the :guilabel:`Payment Methods` field.
+
+.. note::
+   Set a maximum sales credit to prevent customers from exceeding a defined credit limit. Once the
+   maximum credit amount is reached, a warning appears next to the customer’s name. However, the
+   warning does **not** prevent the sale from proceeding.
+
+.. seealso::
+   - :doc:`../../../finance/accounting/payments`
+   - :doc:`../../../finance/accounting/get_started/chart_of_accounts`
+
+
+Payment process
+===============
+
+#. Payment screen
+#. Select pm
+#. Tick the Invoice button
+#. hgh
+
+.. warning::
+   Without an invoice generated for the order, the :guilabel:`Customer Statements` report remains
+   empty.
+
+.. note::
+   Depending on the defined credit limit, a warning sign can appear next to the customer’s name if
+   the cart value surpasses the established maximum limit or if the customer has already exceeded
+   it. However, the warning does **not** prevent the sale from proceeding.
+
+.. note::
+   To effectively monitor and manage the customer’s unpaid debt, either :doc:`create an invoice
+   <../receipts_invoices>` for the order or activate the :doc:`Accounting application
+   <../../../finance/accounting>`.
+
+Debt tracking
+=============
+
+When a customer pays on credit, the purchase amount is considered a debt until the customer pays it
+off. To keep track of a customer’s debt, consult their customer statement in the backend or their
+profile in an open session. To access the :guilabel:`Customer Statement` report, go to
+:menuselection:`Point of Sale --> Orders --> Customers`, select a customer to open their form, and
+click the :guilabel:`Customer Statements` smart button.
+
+
+
+To overview the total amount due by a customer from an open session, access the customer list by
+clicking :guilabel:`Customer` and search for the desired customer; the amount due is displayed next
+to their name.
+
+.. seealso::
+   :doc:`../../../finance/accounting/payments/follow_up`
+
+.. _pos/settle_accounts:
+
+Due account settlement
+======================
+
+To settle a customer's due amount, :ref:`register the payment on the invoice
+<accounting/payments/from-invoice-bill>` or, from an open session, follow these steps:
+
+#. Click :guilabel:`Customer` and search for the desired customer in the list.
+#. Click the :icon:`fa-bars` (:guilabel:`hamburger menu`) icon next to the customer's name.
+#. Select :guilabel:`Settle due accounts`.
+#. Choose the payment method.
+#. Click :guilabel:`Validate`.
+#. Click :guilabel:`Yes` on the popup window to confirm the deposit of the payment received from the
+   customer.