[IMP] accounting: update bank synchronization page

task-4981233

Author: afma-odoo

content/applications/finance/accounting/bank/bank_synchronization.rst

@@ -2,33 +2,40 @@
 Enable Banking
 ==============
 
-**Enable Banking** is a third-party provider aggregating banking information from bank accounts all
-in one place. It offers non-intrusive connectivity to ASPSPs' official APIs across Europe without
-storing data.
-
-.. image:: enablebanking/enablebanking.png
-   :alt:   Enable Banking logo
-
-**Odoo** synchronizes directly with banks to get access to all bank transactions and automatically
-import them into your database.
+`Enable Banking <https://enablebanking.com/>`_ is a third-party provider that aggregates banking
+information from multiple bank accounts in one place. It provides non-intrusive access to
+:abbr:`ASPSPs (account servicing payment service providers)`' official APIs across Europe without
+storing data. Odoo uses Enable Banking to synchronize with supported banks automatically and import
+all bank transactions into a database.
 
 .. seealso::
    - :doc:`../bank_synchronization`
-   - `Enable Banking website <https://enablebanking.com/>`_
+   - :ref:`Bank synchronization troubleshooting <accounting/bank-synchronization/troubleshooting>`
+   - `Enable Banking coverage <https://enablebanking.com/open-banking-apis>`_
+
+.. _accounting/bank-synchronization/enablebanking/configuration:
 
 Configuration
 =============
 
-Link bank accounts with Odoo
-----------------------------
+.. _accounting/bank-synchronization/enablebanking/odoo-connection:
 
-#. Start synchronization by clicking on :menuselection:`Accounting --> Configuration -->
-   Add a Bank Account`;
-#. Select your bank;
-#. Make sure you give your consent to share your account information with Odoo by clicking
-   :guilabel:`Continue authentication`;
+Connection with Odoo
+--------------------
 
-   .. image:: enablebanking/enablebankingauth.png
-      :alt: Enable Banking authentication page
+When :ref:`connecting a bank to Odoo <accounting/bank-synchronization/first-synchronization>`,
+verify that the third-party provider is Enable Banking and follow the steps from the bank's login
+page.
+
+.. tip::
+   - Make sure to check the consent checkbox to allow information to be shared with Odoo.
+   - Select all accounts that need access and synchronization, including those from other banking
+     institutions.
+
+.. seealso::
+   - :ref:`Update synchronization credentials <accounting/bank-synchronization/update-credentials>`
+   - :ref:`Fetch new accounts <accounting/bank-synchronization/fetch-new-accounts>`
 
-#. Finally, you are redirected to your bank's login page.
+.. note::
+   When fetching new accounts, make sure the authorization for all previously synchronized accounts
+   with Enable Banking is maintained.

content/applications/finance/accounting/bank/bank_synchronization/enablebanking.rst

@@ -0,0 +1,39 @@
+=====
+Plaid
+=====
+
+`Plaid <https://plaid.com/discover-apps/>`_ is a paid, third-party provider that securely connects a
+user's bank to Odoo, automating financial data import. It supports over 12,000 institutions in the
+U.S. and 200 in Canada. Odoo uses Plaid to synchronize with supported banks automatically and
+import all bank transactions into a database.
+
+.. seealso::
+   - :doc:`../bank_synchronization`
+   - :ref:`Bank synchronization troubleshooting <accounting/bank-synchronization/troubleshooting>`
+   - `Plaid US and Canada Bank Coverage Explorer <https://plaid.com/docs/institutions/>`_
+
+.. _accounting/bank-synchronization/plaid/configuration:
+
+Configuration
+=============
+
+.. _accounting/bank-synchronization/plaid/odoo-connection:
+
+Connection with Odoo
+--------------------
+
+When :ref:`connecting a bank to Odoo <accounting/bank-synchronization/first-synchronization>`,
+verify that the third-party provider is Plaid and follow the steps from the bank's login page.
+
+.. tip::
+   - Make sure to check the consent checkbox to allow information to be shared with Odoo.
+   - Select all accounts that need access and synchronization, including those from other banking
+     institutions.
+
+.. seealso::
+   - :ref:`Update synchronization credentials <accounting/bank-synchronization/update-credentials>`
+   - :ref:`Fetch new accounts <accounting/bank-synchronization/fetch-new-accounts>`
+
+.. note::
+   When fetching new accounts, make sure the authorization for all previously synchronized accounts
+   with Plaid is maintained.

content/applications/finance/accounting/bank/bank_synchronization/enablebanking/enablebanking.png

@@ -2,107 +2,119 @@
 Ponto
 =====
 
-**Ponto** is a service that allows companies and professionals to aggregate their accounts in one
-place and directly see all their transactions within one app. It is a third-party solution that is
-continuously expanding the number of bank institutions that can be synchronized with Odoo.
+`Ponto <https://myponto.com/>`_ is a third-party service that enables companies and professionals to
+connect multiple bank accounts to a single platform. It provides a unified view of all transactions
+within a single interface. When integrated with Odoo, it automatically synchronizes bank
+transactions directly into a database.
 
-**Odoo** can synchronize directly with your bank to get all bank statements imported automatically
-into your database.
-
-Ponto is a paid third-party provider that can handle the synchronization between your bank accounts
-and Odoo.
+.. note::
+   Using Ponto is subject to applicable fees.
 
 .. seealso::
    - :doc:`../bank_synchronization`
-   - :doc:`../transactions`
+   - `Financial institutions connected to Ponto <https://www.isabelgroup.eu/banks>`_
+
+.. _accounting/bank-synchronization/ponto/configuration:
 
 Configuration
 =============
 
-Link your bank accounts with Ponto
-----------------------------------
+To connect a bank with Odoo using Ponto as the third-party provider, follow these steps:
 
-#. Go to `Ponto's website (https://myponto.com) <https://myponto.com>`_.
-#. Create an account if you don't have one yet.
-#. Once you are logged in, create an *organization*.
+#. Make sure the :guilabel:`Account Online Payment` (`account_online_payment`) module is
+   :ref:`installed <general/install>`.
+#. Set up your email address: Click the profile icon in the upper-right corner, select
+   :guilabel:`My profile`, and fill in the :guilabel:`Email` field.
+#. :ref:`Create a Ponto account <accounting/bank-synchronization/ponto/ponto-account-creation>` if
+   needed.
+#. :ref:`Connect Odoo to your bank <accounting/bank-synchronization/ponto/odoo-connection>`.
 
-   .. image:: ponto/ponto-organization.png
-      :alt: Fill out the form to add an organization in Ponto.
+.. _accounting/bank-synchronization/ponto/ponto-account-creation:
 
-#. Go to :menuselection:`Accounts --> Live`, and click :guilabel:`Add account`. You might have to
-   add your **Billing Information** first.
-#. Select your country, your bank institutions, give your consent to Ponto, and follow the steps
-   on-screen to link your bank account with your Ponto account.
+Ponto account creation
+----------------------
 
-   .. image:: ponto/ponto-add-account.png
-      :alt: Add bank accounts to your Ponto account.
+#. Access the `Ponto website <https://myponto.com>`_.
+#. Click :guilabel:`Login`, then :guilabel:`Not a user yet?` and follow the instructions to create a
+   new account.
 
-#. Add all bank accounts you want to synchronize with your Odoo database and move to the next steps.
+   .. note::
+      Use the same email address entered during the :ref:`configuration
+      <accounting/bank-synchronization/ponto/configuration>` step.
 
-Link your Ponto account with your Odoo database
------------------------------------------------
+#. After logging in, create an :guilabel:`Organization` and provide the necessary contact details.
+#. Give consent to Ponto to access the bank account data.
+#. Click :guilabel:`Accounts`, :guilabel:`Add account`, then :guilabel:`Choose your bank`, enter the
+   bank account reference, and follow the on-screen steps to complete the linking process.
+#. Add all relevant bank accounts that need to be synchronized with Odoo, then proceed to the next
+   steps.
 
-#. Go to :menuselection:`Accounting --> Configuration --> Add a Bank Account`.
-#. Search for your institution and select it so you can verify that the third party provider is
-   Ponto.
-#. Click :guilabel:`Connect` and follow the steps.
-#. Select **all accounts** you want to access and synchronize in Odoo, even the ones coming from
-   other banking institutions.
+.. _accounting/bank-synchronization/ponto/odoo-connection:
 
-   .. image:: ponto/ponto-select-accounts.png
-      :alt: Selection of the accounts you wish to synchronize with Odoo.
+Connection with Odoo
+--------------------
 
-#. Finish the flow.
+When :ref:`connecting a bank to Odoo <accounting/bank-synchronization/first-synchronization>` using
+Ponto as the third-party provider, follow these steps:
 
-.. note::
-   You have to authorize all the accounts you want to access in Odoo, but Odoo will filter the
-   accounts based on the institution you selected in the second step.
+#. Initiate the connection with Ponto.
+#. Connect to the desired bank.
+#. Select the account(s) to grant Ponto access to account balances and transactions, then confirm
+   the selection.
+#. Authorize Odoo to request account information and initiate payment orders.
+#. Select the specific bank account to connect.
 
-Update your synchronization credentials
----------------------------------------
+.. tip::
+   - Make sure to check the consent checkbox to allow information to be shared with Odoo.
+   - Select all accounts that need access and synchronization, including those from other banking
+     institutions.
+   - When fetching new accounts, make sure that the authorization remains active for all accounts
+     previously synchronized with Ponto.
 
-To update your Ponto credentials or modify the synchronization settings, activate the
-:ref:`developer mode <developer-mode>`, go to :menuselection:`Accounting --> Configuration -->
-Online Synchronization`, and select the institution from which you want to fetch the other
-accounts. Click :guilabel:`Fetch Accounts` to start the flow.
+.. seealso::
+   - :ref:`Update synchronization credentials <accounting/bank-synchronization/update-credentials>`
+   - :ref:`Fetch new accounts <accounting/bank-synchronization/fetch-new-accounts>`
 
-.. note::
-   During the update, select **all accounts** you want to synchronize, even the ones coming from
-   other banking institutions.
+.. _accounting/bank-synchronization/ponto/payments:
 
-Fetch new accounts
-------------------
+Vendor payments with Ponto
+==========================
 
-To add new online accounts to your connection, activate the :ref:`developer mode <developer-mode>`,
-go to :menuselection:`Accounting --> Configuration --> Online Synchronization`, and select the
-institution from which you want to fetch the other accounts. Click :guilabel:`Fetch Accounts` to
-start the flow.
+.. important::
+   Before managing vendor payments with Ponto, make sure the following steps are completed:
 
-.. note::
-   Don't forget to keep authorization for existing accounts (for all institutions that you have
-   synchronized with Ponto).
+   - :ref:`SEPA Credit Transfer is activated (SCT) <accounting/pay_sepa/activate-sepa>`.
+   - :ref:`SEPA Credit Transfer payment methods is added to the bank journal
+     <accounting/pay_sepa/activate-sepa-bank-journal>`.
+   - :doc:`The vendor bank account is marked as trusted <../../payments/trusted_accounts>`.
 
-FAQ
-===
+To register a vendor payment using Ponto, the following steps must be followed:
 
-After my synchronization, no account appears
---------------------------------------------
+#. When :ref:`connecting a bank to Odoo <accounting/bank-synchronization/first-synchronization>` via
+   Ponto,  make sure the :guilabel:`Transactions and payments` option is selected in the
+   :guilabel:`Search for an institution` window.
+#. Go to :menuselection:`Accounting --> Vendors --> Payments` to create the payment. Fill in the
+   relevant bank :guilabel:`Journal` field, select :ref:`SEPA Credit Transfer
+   <accounting/pay_sepa/registering-payments-sepa>` as the :guilabel:`Payment Method`, and enter the
+   :guilabel:`Vendor Bank Account`. Then click :guilabel:`Confirm`.
+#. Go to :menuselection:`Accounting --> Vendors --> Batch Payments` to :ref:`create a batch
+   <accounting/batch/creation>`. Select the same bank :guilabel:`Journal` and :guilabel:`Payment
+   Method`, and click :guilabel:`Add a line` to select the payment created in the previous step.
+#. Click :guilabel:`Initiate Payment` to connect to Ponto and follow the steps to sign the payment.
 
-You selected an institution from the list and did not authorize any accounts from this institution.
+.. _accounting/bank-synchronization/ponto/troubleshooting:
 
-I have an error about that my authorization has expired
--------------------------------------------------------
+Troubleshooting
+===============
 
-Every **6 months** (180 days) you must re-authorize the connection between your bank account
-and Ponto. This must be done from the `Ponto website <https://myponto.com>`_. If you do not
-do this, the synchronization will stop for these accounts.
+.. seealso::
+   :ref:`Bank synchronization troubleshooting <accounting/bank-synchronization/troubleshooting>`
 
-I have some errors with my beta institution
--------------------------------------------
+.. _accounting/bank-synchronization/ponto/troubleshooting/expired-authorization:
 
-Ponto provides institutions in *beta*, these institutions are not directly supported by Odoo
-and we advise you to contact Ponto directly.
+Why has the authorization expired?
+----------------------------------
 
-.. important::
-   Using an institution in beta is beneficial for Ponto, it allows them to have real
-   feedback on the connection with the institution.
+Every six months (180 days), the connection between a bank account and Ponto must be re-authorized
+via the `Ponto website <https://myponto.com>`_. Failure to do so will result in synchronization
+stopping for those accounts.