(DOCSP-4644): Connection Troubleshooting (#133)

* (DOCSP-4644): Connection Troubleshooting

WIP

* Single sourcing and tweaks

* Updates per Gilberto's feedback

* quickfix

* Review feedback

* Updates per Joy's feedback

* Updates per Brian's feedback

* Fixing conflicts

Author: jeff-allen-mongo

conf.py

@@ -137,7 +137,8 @@
     'manual': ('http://docs.mongodb.org/manual%s', ''),
     'bic': ('https://docs.mongodb.com/bi-connector/current%s',''),
     'product': ('http://www.mongodb.com/products/%s?jmp=docs',''),
-    'dl': ('http://www.mongodb.com/download-center/%s?jmp=docs','')
+    'dl': ('http://www.mongodb.com/download-center/%s?jmp=docs',''),
+    'atlas': ('http://docs.atlas.mongodb.com%s', '')
 }
 
 intersphinx_mapping = {}

config/sphinx_local.yaml

@@ -9,6 +9,8 @@ theme:
   google_analytics: 'UA-7301842-8'
   nav_excluded:
     - /
+    - /troubleshooting
+    - /troubleshooting/connection-errors
 sidebars:
   '**':
     - 'pagenav.html'

source/images/compass/autofill-connect.png

@@ -0,0 +1,15 @@
+1. Navigate to your |service| :guilabel:`Clusters` view.
+
+#. Click :guilabel:`Connect` for your desired cluster.
+
+#. Click :guilabel:`Connect with MongoDB Compass`.
+
+#. Copy the provided connection string.
+
+#. Open |compass|.
+  
+#. Click :guilabel:`Yes` to auto-fill the connection settings.
+
+   .. figure:: /images/compass/autofill-connect.png
+      :scale: 55%
+      :alt: Image showing autofill connection dialog

source/includes/fact-get-replica-set-name-steps.rst

@@ -0,0 +1,3 @@
+It is possible that your MongoDB cluster or server has been
+shutdown or had its hostname has changed. Contact your database
+administrator for updates on the status of your database.

source/includes/fact-server-moved-or-shutdown.rst

@@ -155,7 +155,7 @@ suit your needs.
       /aggregation-pipeline-builder
       /import-export
       /plugins/creating-compass-plugins
+      /troubleshooting
       /faq
       /release-notes
       /submit-feedback
-

source/index.txt

@@ -0,0 +1,20 @@
+:noprevnext:
+
+===============
+Troubleshooting
+===============
+
+This section provides advice for troubleshooting problems with
+|compass|.
+
+:doc:`Connection Errors </troubleshooting/connection-errors>`
+  Resolve issues with connecting to |compass|.
+
+.. default-domain:: mongodb
+
+.. class:: hidden
+
+   .. toctree::
+      :titlesonly:
+   
+      /troubleshooting/connection-errors