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- .. _atlas -access:
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+ .. _cloudgov -access:
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============================
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|cloudgov-short| User Access
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:depth: 1
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:class: singlecol
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- This page covers |cloudgov| user accounts.
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+ .. note::
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- {+gov-considerations+}
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+ This page covers |cloudgov| user accounts. |cloudgov-short| users
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+ are separate from database users. Database users can access MongoDB
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+ databases, while |cloudgov-short| users can access the
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+ |cloudgov-short| application itself.
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+
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+ Create an |cloudgov-short| Account
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-----------------------------------
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- Account
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- ~~~~~~~
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+ |cloudgov| is available by invitation only. To create a
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+ |cloudgov-short| account, you must either:
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+
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+ - Purchase a subscription and activate an account, or
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+
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+ - Accept an invitation from an existing user in an existing
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+ organization.
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+
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+ Purchase and Activate a Subscription
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+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
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+
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+ To purchase and activate a |cloudgov-short| subscription, see
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+ :ref:`billing`.
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+
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+ Accept an Invitation
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+ ~~~~~~~~~~~~~~~~~~~~
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+
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+ |cloudgov-short| invitations are sent by email. To accept an invitation
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+ to an organization, follow the instructions in the |cloudgov-short|
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+ email you receive.
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+
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+ Account Limitations
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+ -------------------
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+
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+ - You cannot register for an |cloudgov-short| account through the login
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+ page or create an |cloudgov-short| account using the |api|. You must
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+ receive an activation code from MongoDB Sales or be invited to an
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+ existing organization.
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+
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+ - You cannot use Google SSO credentials to sign up or log in.
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+
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+ Account Security
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+ ----------------
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+
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+ Passwords
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+ ~~~~~~~~~
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+
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+ - |cloudgov-short| passwords expire after 60 days.
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+
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+ - You can only change your password once each day.
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- When you change your password, you cannot use any of your previous 24
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passwords.
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- - If your account is suspended due to inactivity, reset your password
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- to unsuspend your account.
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+ - |cloudgov-short| requires that passwords contain:
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+
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+ - At least 15 characters,
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+ - An upper case letter,
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+ - A lower case letter,
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+ - A number, and
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+ - A special character.
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+
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+ Account
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+ ~~~~~~~
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+
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+ - After 3 failed login attempts your account is locked for 30 minutes,
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+ preventing further login attempts. You can contact support to unlock
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+ your account.
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+
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+ - Your |cloudgov-short| account is considered inactive and suspended if
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+ you do not log in for 90 consecutive days. If your account is
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+ suspended due to inactivity, reset your password to unsuspend your
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+ account.
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User Sessions
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~~~~~~~~~~~~~
@@ -33,13 +93,9 @@ User Sessions
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inactivity, requiring you to log in again. You are prompted to
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continue your current session after 10 minutes of inactivity.
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- Monitoring and Logging
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- ~~~~~~~~~~~~~~~~~~~~~~
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-
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- - You must have the :authrole:`Project Owner` role to
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- configure an integration.
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+ Organizations and Projects
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+ --------------------------
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- - In addition to :atlas:`standard Atlas logging </mongodb-logs/>`,
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- |cloudgov-short| logs the username and IP address associated with all
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- failed login attempts, temporary lockouts and failed |api| digest
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- authentications.
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+ See the |service| documentation to learn more about using
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+ :atlas:`Organizations and Projects </organizations-projects/#organizations-and-projects>`
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+ to manage |cloudgov-short| user access.
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