diff --git a/app/code/Magento/Customer/Model/EmailNotification.php b/app/code/Magento/Customer/Model/EmailNotification.php
index 3e326e087dd5f..4b65dcca0973f 100644
--- a/app/code/Magento/Customer/Model/EmailNotification.php
+++ b/app/code/Magento/Customer/Model/EmailNotification.php
@@ -314,9 +314,9 @@ private function getWebsiteStoreId($customer, $defaultStoreId = null)
      */
     public function passwordReminder(CustomerInterface $customer)
     {
-        $storeId = $this->getWebsiteStoreId($customer);
+        $storeId = $customer->getStoreId();
         if (!$storeId) {
-            $storeId = $this->storeManager->getStore()->getId();
+            $storeId = $this->getWebsiteStoreId($customer);
         }
 
         $customerEmailData = $this->getFullCustomerObject($customer);
diff --git a/app/code/Magento/Customer/Test/Unit/Model/EmailNotificationTest.php b/app/code/Magento/Customer/Test/Unit/Model/EmailNotificationTest.php
index 61e58af78fcdf..318023d8068c5 100644
--- a/app/code/Magento/Customer/Test/Unit/Model/EmailNotificationTest.php
+++ b/app/code/Magento/Customer/Test/Unit/Model/EmailNotificationTest.php
@@ -312,6 +312,7 @@ public function sendNotificationEmailsDataProvider()
     public function testPasswordReminder()
     {
         $customerId = 1;
+        $customerWebsiteId = 1;
         $customerStoreId = 2;
         $customerEmail = 'email@email.com';
         $customerData = ['key' => 'value'];
@@ -319,6 +320,7 @@ public function testPasswordReminder()
         $templateIdentifier = 'Template Identifier';
         $sender = 'Sender';
         $senderValues = ['name' => $sender, 'email' => $sender];
+        $storeIds = [1, 2];
 
         $this->senderResolverMock
             ->expects($this->once())
@@ -328,6 +330,9 @@ public function testPasswordReminder()
 
         /** @var CustomerInterface|\PHPUnit_Framework_MockObject_MockObject $customer */
         $customer = $this->createMock(CustomerInterface::class);
+        $customer->expects($this->any())
+            ->method('getWebsiteId')
+            ->willReturn($customerWebsiteId);
         $customer->expects($this->any())
             ->method('getStoreId')
             ->willReturn($customerStoreId);
@@ -346,10 +351,15 @@ public function testPasswordReminder()
             ->method('getStore')
             ->willReturn($this->storeMock);
 
-        $this->storeManagerMock->expects($this->at(1))
-            ->method('getStore')
-            ->with($customerStoreId)
-            ->willReturn($this->storeMock);
+        $websiteMock = $this->createPartialMock(\Magento\Store\Model\Website::class, ['getStoreIds']);
+        $websiteMock->expects($this->any())
+            ->method('getStoreIds')
+            ->willReturn($storeIds);
+
+        $this->storeManagerMock->expects($this->any())
+            ->method('getWebsite')
+            ->with($customerWebsiteId)
+            ->willReturn($websiteMock);
 
         $this->customerRegistryMock->expects($this->once())
             ->method('retrieveSecureData')
@@ -396,6 +406,99 @@ public function testPasswordReminder()
         $this->model->passwordReminder($customer);
     }
 
+    /**
+     * @SuppressWarnings(PHPMD.ExcessiveMethodLength)
+     */
+    public function testPasswordReminderCustomerWithoutStoreId()
+    {
+        $customerId = 1;
+        $customerWebsiteId = 1;
+        $customerStoreId = null;
+        $customerEmail = 'email@email.com';
+        $customerData = ['key' => 'value'];
+        $customerName = 'Customer Name';
+        $templateIdentifier = 'Template Identifier';
+        $sender = 'Sender';
+        $senderValues = ['name' => $sender, 'email' => $sender];
+        $storeIds = [1, 2];
+        $defaultStoreId = reset($storeIds);
+        $this->senderResolverMock
+            ->expects($this->once())
+            ->method('resolve')
+            ->with($sender, $defaultStoreId)
+            ->willReturn($senderValues);
+        /** @var CustomerInterface | \PHPUnit_Framework_MockObject_MockObject $customer */
+        $customer = $this->createMock(CustomerInterface::class);
+        $customer->expects($this->any())
+            ->method('getWebsiteId')
+            ->willReturn($customerWebsiteId);
+        $customer->expects($this->any())
+            ->method('getStoreId')
+            ->willReturn($customerStoreId);
+        $customer->expects($this->any())
+            ->method('getId')
+            ->willReturn($customerId);
+        $customer->expects($this->any())
+            ->method('getEmail')
+            ->willReturn($customerEmail);
+        $this->storeMock->expects($this->any())
+            ->method('getId')
+            ->willReturn($defaultStoreId);
+        $this->storeManagerMock->expects($this->at(0))
+            ->method('getStore')
+            ->willReturn($this->storeMock);
+        $this->storeManagerMock->expects($this->at(1))
+            ->method('getStore')
+            ->with($defaultStoreId)
+            ->willReturn($this->storeMock);
+        $websiteMock = $this->createPartialMock(\Magento\Store\Model\Website::class, ['getStoreIds']);
+        $websiteMock->expects($this->any())
+            ->method('getStoreIds')
+            ->willReturn($storeIds);
+        $this->storeManagerMock->expects($this->any())
+            ->method('getWebsite')
+            ->with($customerWebsiteId)
+            ->willReturn($websiteMock);
+
+        $this->customerRegistryMock->expects($this->once())
+            ->method('retrieveSecureData')
+            ->with($customerId)
+            ->willReturn($this->customerSecureMock);
+        $this->dataProcessorMock->expects($this->once())
+            ->method('buildOutputDataArray')
+            ->with($customer, CustomerInterface::class)
+            ->willReturn($customerData);
+        $this->customerViewHelperMock->expects($this->any())
+            ->method('getCustomerName')
+            ->with($customer)
+            ->willReturn($customerName);
+        $this->customerSecureMock->expects($this->once())
+            ->method('addData')
+            ->with($customerData)
+            ->willReturnSelf();
+        $this->customerSecureMock->expects($this->once())
+            ->method('setData')
+            ->with('name', $customerName)
+            ->willReturnSelf();
+        $this->scopeConfigMock->expects($this->at(0))
+            ->method('getValue')
+            ->with(EmailNotification::XML_PATH_REMIND_EMAIL_TEMPLATE, ScopeInterface::SCOPE_STORE, $defaultStoreId)
+            ->willReturn($templateIdentifier);
+        $this->scopeConfigMock->expects($this->at(1))
+            ->method('getValue')
+            ->with(EmailNotification::XML_PATH_FORGOT_EMAIL_IDENTITY, ScopeInterface::SCOPE_STORE, $defaultStoreId)
+            ->willReturn($sender);
+        $this->mockDefaultTransportBuilder(
+            $templateIdentifier,
+            $defaultStoreId,
+            $senderValues,
+            $customerEmail,
+            $customerName,
+            ['customer' => $this->customerSecureMock, 'store' => $this->storeMock]
+        );
+        $this->model->passwordReminder($customer);
+    }
+
     /**
      * @SuppressWarnings(PHPMD.ExcessiveMethodLength)
      */