Sentry.captureUserFeedback() not working

[Fwang36]

Environment

SaaS (https://sentry.io/)

Steps to Reproduce

1. Copy the code snippet here under the User Feedback Api docs.

2. Trigger the code and see that 2 POST requests are made, one of event type event and one of event type user_report

captureMessage() Post

User Feedback Post

3. See that only the captureMessage() call shows in Sentry. The user feedback does not show either on the user feedback tab nor shown as attached to the event.
   
   Direct link to my org for the event in the screenshots.

Expected Result

User feedback should be shown in the Ui

Actual Result

User feedback is not shown

Product Area

Unknown

Link

https://francisorg.sentry.io/issues/4869719714/?project=4504089864830976

DSN

https://fd28336e6c92410386c2ffffe4d3b7c2@o1407376.ingest.sentry.io/4504089864830976

Version

No response

[getsantry]

Assigning to @getsentry/support for routing ⏲️

[getsantry]

Routing to @getsentry/product-owners-user-feedback for triage ⏲️

[DerZyklop]

I have the same. The only difference to @Fwang36:
Before the Sentry.captureUserFeedback(…) call i use captureException(…) instead of captureMessage(…), but it should work either way.

sentry_version: 7
sentry_client: sentry.javascript.angular-ivy%2F7.90.0

Do you need any more information?

[Lms24]

Hi @DerZyklop if possible, please show us your Sentry.init call as well as the exact SDK name and version you're using. Are you using the NPM package or our Loader/CDN bundles?

@billyvg I just added tests to check if we send things correctly in the SDK. Looks like we do, so I suspect something in the backend is not working correctly 🤔

[tomas-vojvoda]

I did not find any "vote for this fix" button so I am making a comment here.
I would love to see this fixed asap as well, we are loosing the user message with this and I have to write them back to ask to retype it again in email if they remember :)