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Workflow errors, WIP Connect troubleshooting
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# Troubleshooting
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## Common errors
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#### This link has expired. Please request a new one from the app developer.
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#### This session has expired. Please refresh the page to try again.
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#### Connection failed. Please retry or contact support.

docs-v2/pages/connect/workflows.mdx

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## Errors
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#### No external user ID passed, but one or more steps require it
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- One or more steps in the workflow are configured to **Use end user's auth via Connect**, but no `external_user_id` was passed when invoking the workflow.
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- [Refer to the docs](#invoke-the-workflow) to make sure you're passing `external_user_id` correctly when invoking the workflow.
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- One or more steps in the workflow are configured to **Use end user's auth via Connect**, but no external user ID was passed when invoking the workflow.
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- [Refer to the docs](#invoke-the-workflow) to make sure you're passing external user ID correctly when invoking the workflow.
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#### No matching external user ID
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- There was an external user ID passed and is accessible via `steps.trigger.context.external_user_id`, but it didn't match any users in the project.
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- Double-check that the `external_user_id` that you passed when invoking the workflow matches one either [in the UI](/connect#users) or [via the API](/connect/api#accounts).
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- There was an external user ID passed, but it didn't match any users in the project.
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- Double-check that the external user ID that you passed when invoking the workflow matches one either [in the UI](/connect#users) or [via the API](/connect/api#accounts).
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#### Required account not found for external user ID
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- The `external_user_id` was passed when invoking the workflow, but the user hasn't connected an account one or more of the apps that are configured to use it in this workflow execution.
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- You can check which accounts that user has connected [in the UI](/connect#users) or [via the API](/connect/api#accounts).
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- The external user ID was passed when invoking the workflow, but the user doesn't have a connected account for one or more of the apps that are configured to use it in this workflow execution.
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- You can check which connected accounts are available for that user [in the UI](/connect#users) or [via the API](/connect/api#accounts).
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#### The Business plan is required to run this workflow for production users
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- Running workflows for your end users is available for users in `development`, but a Business plan is required to run on behalf of `production` users.

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