From 504f5448b2710cb0346a3b4b296cea548d81b793 Mon Sep 17 00:00:00 2001 From: Piotr Karpala Date: Tue, 28 Oct 2025 11:03:42 -0400 Subject: [PATCH 1/3] Network troubleshooting for firewall Signed-off-by: Piotr Karpala --- articles/ai-foundry/agents/how-to/virtual-networks.md | 7 +++++++ 1 file changed, 7 insertions(+) diff --git a/articles/ai-foundry/agents/how-to/virtual-networks.md b/articles/ai-foundry/agents/how-to/virtual-networks.md index 3eb442798ec..fd3c02dd9a0 100644 --- a/articles/ai-foundry/agents/how-to/virtual-networks.md +++ b/articles/ai-foundry/agents/how-to/virtual-networks.md @@ -221,6 +221,13 @@ az provider register --namespace 'Microsoft.ContainerService' **Solution**: This error appears when you try to delete your secured standard template set-up in Azure and did not correctly delete all resources. One solution is to navigate to your AI Foundry resource page in the Azure portal and select **Manage deleted resources**. From there, purge the resource that the agent was associated with for this virtual network. The other option is to run the `deleteCaphost.sh` script in the secured standard template. + + +`""Timeout of 60000ms exceeded" error when loading the Agent pages in the AI Foundry project"` + +**Solution**: AI Foundry project has issues communicating with Cosmos DB to create Agents. Verify connectivity to Cosmos DB (Private Endpoint and DNS). +When using a [firewall on the agents subnet](../how-to/virtual-networks.md#known-limitations), make sure it allows access to required Fully Qualified Domain Names (FQDNs) listed under __Managed Identity__ in the [Integrate with Azure Firewall](/azure/container-apps/use-azure-firewall#application-rules) article or add the Service Tag __AzureActiveDirectory__. + ## Next steps You've now successfully configured a network-secure account and project, use the [quickstart](../quickstart.md) to create your first agent. From 235f6b1f92816311509273844b5f85f6fb6c8bb2 Mon Sep 17 00:00:00 2001 From: Piotr Karpala Date: Tue, 28 Oct 2025 12:45:10 -0400 Subject: [PATCH 2/3] Update articles/ai-foundry/agents/how-to/virtual-networks.md Co-authored-by: Copilot <175728472+Copilot@users.noreply.github.com> --- articles/ai-foundry/agents/how-to/virtual-networks.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/articles/ai-foundry/agents/how-to/virtual-networks.md b/articles/ai-foundry/agents/how-to/virtual-networks.md index fd3c02dd9a0..bb198fbb347 100644 --- a/articles/ai-foundry/agents/how-to/virtual-networks.md +++ b/articles/ai-foundry/agents/how-to/virtual-networks.md @@ -225,7 +225,7 @@ az provider register --namespace 'Microsoft.ContainerService' `""Timeout of 60000ms exceeded" error when loading the Agent pages in the AI Foundry project"` -**Solution**: AI Foundry project has issues communicating with Cosmos DB to create Agents. Verify connectivity to Cosmos DB (Private Endpoint and DNS). +**Solution**: The AI Foundry project has issues communicating with Cosmos DB to create Agents. Verify connectivity to Cosmos DB (Private Endpoint and DNS). When using a [firewall on the agents subnet](../how-to/virtual-networks.md#known-limitations), make sure it allows access to required Fully Qualified Domain Names (FQDNs) listed under __Managed Identity__ in the [Integrate with Azure Firewall](/azure/container-apps/use-azure-firewall#application-rules) article or add the Service Tag __AzureActiveDirectory__. ## Next steps From 2406cf3e0eaea4eddac71625fe01c9881f396072 Mon Sep 17 00:00:00 2001 From: Piotr Karpala Date: Tue, 28 Oct 2025 12:45:30 -0400 Subject: [PATCH 3/3] Update articles/ai-foundry/agents/how-to/virtual-networks.md Co-authored-by: Copilot <175728472+Copilot@users.noreply.github.com> --- articles/ai-foundry/agents/how-to/virtual-networks.md | 3 ++- 1 file changed, 2 insertions(+), 1 deletion(-) diff --git a/articles/ai-foundry/agents/how-to/virtual-networks.md b/articles/ai-foundry/agents/how-to/virtual-networks.md index bb198fbb347..1757809655e 100644 --- a/articles/ai-foundry/agents/how-to/virtual-networks.md +++ b/articles/ai-foundry/agents/how-to/virtual-networks.md @@ -226,7 +226,8 @@ az provider register --namespace 'Microsoft.ContainerService' `""Timeout of 60000ms exceeded" error when loading the Agent pages in the AI Foundry project"` **Solution**: The AI Foundry project has issues communicating with Cosmos DB to create Agents. Verify connectivity to Cosmos DB (Private Endpoint and DNS). -When using a [firewall on the agents subnet](../how-to/virtual-networks.md#known-limitations), make sure it allows access to required Fully Qualified Domain Names (FQDNs) listed under __Managed Identity__ in the [Integrate with Azure Firewall](/azure/container-apps/use-azure-firewall#application-rules) article or add the Service Tag __AzureActiveDirectory__. +When using a [firewall on the agents subnet](../how-to/virtual-networks.md#known-limitations), make sure it allows access to required Fully Qualified Domain Names (FQDNs). +These FQDNs are listed under **Managed Identity** in the [Integrate with Azure Firewall](/azure/container-apps/use-azure-firewall#application-rules) article. You can also add the Service Tag **AzureActiveDirectory**. ## Next steps